The general nature of the ISO 9001 standard making its requirements can be implemented not only by production companies (from which sector quality standards derive), but also by all kinds of service companies, health care facilities (including both public and non-public), government and local government units, organizations from the business environment, etc. Each of these institutions can implement the requirements of ISO 9001 as part of its organization and obtain a certificate confirming compliance with this standard. The general nature of the standard allows the implementation and certification of this system not only in organizations with a diversified business profile, but also with significantly different characteristics:

– size;
– complexity;
– management style;
– organizational culture

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